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FAQs

1. What types of vehicles do you buy?

We buy all types of vehicles including cars, trucks, vans, and SUVs, regardless of their make, model, age, or condition. Whether your vehicle is running or not, we are interested in purchasing it.

2. How do I get a quote for my vehicle?

You can get a quote by calling us directly or by filling out the form on our website with details about your vehicle, such as its make, model, and condition. We will provide you with a competitive offer based on the information provided.

3. Is there any charge for the vehicle removal service?

No, there is absolutely no charge for vehicle removal. Our towing service is completely free, and we cover all areas within Christchurch and the surrounding regions.

4. How quickly can you pick up my car?

We strive to provide prompt service and can often pick up your vehicle on the same day you contact us, depending on your location and our schedule. Typically, vehicle pick-up can be arranged within 24 to 48 hours.

5. How and when do I get paid?

You get paid on the spot! Our policy is to pay cash immediately when we pick up your vehicle. This ensures a smooth and satisfactory transaction for both parties.

6. What paperwork do I need to provide?

You will need to provide proof of ownership, such as your vehicle registration or title. If there are any specific requirements or if you are missing these documents, please contact us for guidance on how you may still be able to sell your vehicle.

7. Do I need to prepare my car before pick-up?

While no specific preparation is necessary, we recommend removing all personal belongings from your vehicle before pick-up. If possible, please also remove the license plates.

8. What happens to my car after it is picked up?

Your car will be brought to our facility where it will be assessed. Depending on its condition, it may be resold, stripped for parts, or recycled in an environmentally responsible manner, in compliance with all local and national regulations.

9. Can I sell a car on behalf of a company?

Yes, we do purchase vehicles from companies. The process remains the same, but you may need to provide additional documentation to verify that you are authorized to sell the vehicle on behalf of the company.

10. What if my car is in an accident or has major mechanical issues?

We accept cars in any condition, including those that are damaged or non-functional due to accidents or mechanical failures. Please disclose these conditions when requesting a quote so we can provide an accurate offer.

11. Is your service environmentally friendly?

Absolutely. We take pride in our eco-friendly policies. All parts of your car that can be recycled will be handled accordingly, minimizing waste and environmental impact.